Get the most out of your customer referrals with Rocket Pro (SM) Insight
There are many steps in the mortgage process, and we understand that as a real estate agent you can often feel out of place. We aim to change that!
Rocket ProSM Overview is a new portal that offers ultimate visibility into your clients’ referrals, from application to closing. It can help you take your business to the next level by giving you the information you need to support them, wherever they are on their home buying or refinancing journey.
This blog post will walk you through the capabilities of the platform and how you can use it to gain additional visibility into what’s going on with your clients’ mortgage lending process.
The advantages of Rocket Pro Insight
Once your client has started the home buying process, you will be able to follow the client’s request with us throughout the process. This will give you real-time visibility into what your customer needs to do to move their process forward.
You will be able to see any loan conditions that may need to be met before we can proceed to the next step. You also have the option of uploading documentation on behalf of your customers. People don’t buy a home every day, so it’s an easy way to move your relationship forward as a resource for your client.
Since negotiation is a key part of your role in the home buying journey, one of the really cool things you can do is look at your client’s approval letter and adjust it. . This way, salespeople and their agents can know that your client can get financing for the amount offered without knowing how high their budget is.
You are the ultimate homeownership guru for your client and the added visibility Rocket Pro createsSM Insight can put you on an even better mission to help your client navigate the past to get the keys or meet their financial goals.
Another tool in the tool belt
Rocket ProSM Insight is just the latest Quicken Loans arrow® caters to real estate agents looking to get their clients’ attention to homeownership and growing their business. There are several other reasons why you should trust us with your clients.
- We’re a 50 state lender with 35 years of experience helping Americans get home financing. Just like you, we’re really good at what we do.
- You will benefit from personalized service and a single point of contact in your relationship manager who can serve as your liaison for all matters relating to your clients.
- You want to make sure that your customers are going with someone who is going to provide them with the highest level of service. According to JD Power, Quicken Loans has ranked number one in primary mortgage creation for the past 10 years. We have also had the highest ranking for mortgage service over the past 7 years.1
- We know you want to get your customers to the closing table on time. We will work in partnership with you and ensure that this goal stays in mind throughout the process.
Ultimately our goal is to help you maximize your time and generate more business for you through satisfied customers. This is just another building block of the foundation of our partnership with you and your customers.
To get started, register Rocket ProSM Overview!
1 Quicken Loans received the highest score in JD Power 2010 – 2019 (tied in 2017) Primary Mortgage Origination and 2014 – 2020 Primary Mortgage Servicer Studies on customer satisfaction with their mortgage sales experience and company mortgage services, respectively. Visit jdpower.com/price.
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