Shocking moment The driver of Hermès leaves the parcel “signed for” in the trash… then the garbage is collected
It’s the âsoul-destroyingâ moment when a HermÃ¨s driver leaves a âsigned forâ package in a trash can – then the waste is collected.
Gary Prebble paid extra to make sure the important package got from Southampton to Worcestershire safely, only to see it fall into the giant wheelie and be transported for destruction days later.
The box contained parts of the 50-year-old race car he sent to repairman Martin Hadland nearly 150 miles away.
They were worth around Â£ 100, but were ‘essential’ for Martin to install a new part of the lower suspension.
On December 29, he paid a few extra euros to make sure the package arrived safely.
But footage from Bank Holiday Monday shows delivery driver Hermes walking into Martin’s workshop in Redditch and throwing it in the trash.
CCTV shows him arriving at a closed Reyland Motorsport and walking towards the entrance at 10:46 a.m.
He then points to the large blue commercial bin and seems to hesitate for a moment before lifting the lid and placing it inside.
After taking a photo to prove that the package had been “delivered”, the man then returns to his car and reverses.
Images from the first thing the next day show a blue Fortress Recycling truck entering the loading area and emptying the trash there.
Martin, who specializes in brake systems, said he was not at work on January 3 due to the holiday, but showed up normally the next day.
However, it wasn’t until January 5 that Gary called to ask how he was doing when he realized the horror.
The couple checked tracking information online which showed the box had been delivered two days earlier.
They then checked the CCTV and immediately had a “sinking feeling” when reviewing the footage.
To make matters worse, it was later revealed that the package had been signed – by the driver himself.
The courier had left a “scribble” on the delivery slip to say it had been dropped off safely – and Martin and Gary were “stunned”.
Gary said: âWatching this video was just soul destroying.
“It was worth around Â£ 100, but it was essential to measure the new piece I paid Â£ 5,000 for.”
“DESTROYING THE SOUL”
Gary, who is a BARC Classic Touring Car Racing Club racing champion, is now concerned that his Honda Civic EG will not be ready for the new season in March.
âI had to order a new part and I hope it arrives on time and is fitted before the start of the season,â he said.
“I hope it will be here, but it’s so boring.”
The winning recreational runner said he complained to Hermes through his automated system, but described it as “an absolute joke.”
“I haven’t even had a response since I opened the file,” he said.
Martin said his company had had so many problems with Hermes that he now had a warning against using the courier service on his website.
It reads: “Please do not send items to us through Hermes, they lose more than they deliver.” “
A HermÃ¨s spokesperson said: “We are already in contact with the customer and dealing with the issues.”